Privacy Policy

Nahobess AI (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SMS messaging services, and related tools (collectively, the “Service”).

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

a) Information You Provide Directly

When you submit a form, respond to an SMS message, or otherwise interact with the Service, we may collect:

• Full name
• Phone number
• Email address
• Business name or industry
• Details about your inquiry (e.g., type of service needed, location, description of situation)
• Any other information you voluntarily provide in messages or forms

b) Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies

c) SMS & Call Data

When you interact with the Service via SMS or phone:

• Phone number (caller ID)
• Date, time, and duration of missed calls
• SMS message content (your responses to automated messages)
• Opt-in and opt-out status

2. How We Use Your Information

• Service Delivery: To respond to missed calls, send follow-up SMS messages, qualify leads, and route inquiries to the appropriate business or professional.
• Communication: To send you messages related to your inquiry, including appointment coordination and follow-up information.
• Improvement: To analyze usage patterns and improve the Service, including message effectiveness and user experience.
• Compliance: To comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of our users and the public.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

4. SMS Messaging & Opt-Out

If you have opted in to receive SMS messages from Nahobess AI (by submitting a form, calling a connected number, or explicitly consenting), the following applies:

• Message Frequency: Message frequency varies based on your inquiry and interaction level.
• Message & Data Rates: Message and data rates may apply. Contact your wireless carrier for plan details.
• Opt-Out: Reply STOP to any SMS message at any time to immediately unsubscribe. You will receive a single confirmation message and no further messages will be sent.
• Help: Reply HELP to any SMS message for assistance, or contact us at [email protected].
• No Obligation: Consent to receive SMS is not required to purchase any product or service.
• No Sharing: SMS consent is not shared with third parties or affiliates for marketing purposes.

We maintain records of opt-in and opt-out requests in compliance with A2P 10DLC and TCPA guidelines.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and form inputs
• Analyze site traffic and usage patterns
• Improve site performance and user experience
• Support remarketing and analytics tools (e.g., Google Analytics, Facebook Pixel)

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website. We do not use cookies to collect SMS opt-in or opt-out data.

6. Data Retention

• Lead and inquiry data: Retained for up to 24 months from the date of last interaction, unless a longer period is required by the business client or by law.
• SMS opt-in/opt-out records: Retained for a minimum of 5 years for compliance purposes.
• Website analytics data: Retained in aggregated, anonymized form.

You may request deletion of your personal data at any time by contacting us at [email protected].

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encrypted data transmission (SSL/TLS), access controls, and secure hosting infrastructure.

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will delete that information promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out of SMS: Reply STOP to any message at any time.
• Do Not Sell: We do not sell your personal information. If applicable laws (such as CCPA) require a formal “Do Not Sell” mechanism, you may contact us to exercise this right.

To exercise any of these rights, contact us at [email protected].

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or need assistance with SMS messaging, please contact us:

Nahobess AI
Email: [email protected]
Website: nahobessai.com
SMS Help: Reply HELP to any message